Our self-storage clients have kept us very busy! We have designed, developed and delivered a wide range of training and support for owners, operators and vendors across the USA. Several of our clients have expanded their self-storage operations to Europe and Asia, proving that there is a tremendous vitality and resilience in the industry. Our experience in the self-storage industry started at StorageUSA over ten years ago when Hal Moore came on board to manage the training for that company’s 200 facilities on the East Coast. A few years later Moore Creative Concepts was born and since 2005, many key figures in the self-storage industry have called upon our resource team to deliver everything from writing training manuals to building entire training programs and learning infrastructures.
Our core clients in the self-storage industry represent a thriving segment of the business. All told, our key clients own or manage 1188 facilities with a total of over 82 million square feet of self-storage space. In 2007 our clients’ 750,846 units have brought in an estimated $517 million in revenue. Over the last three years our presentations and programs have earned an approval rating of over 97% from participants. We are convinced that the learning programs and materials we have provided for their businesses play an important role in their customer service, sales and operational success.
Please browse the website and be sure to check out the Update tab for access to our newsletter that is distributed primarily to owners, operators, developers, managers and vendors in the self-storage industry. If this is the first time you have visited our website, here is a brief summary of the key web pages:
Resource Team– This page contains bios and information about several of the individuals who are working on projects and delivering sessions for our self-storage and retail clients. Each project is assigned based on the skill and talents each Resource Team member can deliver for the client.
Project Highlights – Is a rolling summary of current and completed projects, brief descriptions of the projects as well as some information about the clients who retained us.
References– Several of our mentors and clients share their perceptions about the creativity and quality of our work. Contact information for these individuals can be provided upon request.
Update– This PDF file is a copy of our newsletter that is distributed electronically or via direct mail to our business contacts, affiliates and Resource Team members. The newsletter contains regular updates about current and upcoming projects along with information about developments concerning training materials and techniques in our core business segments.
Special Connections - Go to http://www.selfstoragemanagement.org to get more detailed information about Garry Merritt and the Proven Management Services team. Garry's expertise in property management and operations has been invaluable to us and should prove to be a great resource for others in the self-storage industry.
Please contact us at anytime via phone or email for more information. Hal Moore can be reached as shown below.
